{"id":579,"date":"2026-03-15T23:52:10","date_gmt":"2026-03-15T22:52:10","guid":{"rendered":"https:\/\/premiumsalon.pl\/?page_id=579"},"modified":"2026-04-15T19:27:55","modified_gmt":"2026-04-15T17:27:55","slug":"pomoc-techniczna-dotyczaca-strony","status":"publish","type":"page","link":"https:\/\/premiumsalon.pl\/en\/pomoc-techniczna-dotyczaca-strony\/","title":{"rendered":"Website support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"579\" class=\"elementor elementor-579\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9228f e-flex e-con-boxed e-con e-parent\" data-id=\"7f9228f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e30dfd4 elementor-widget elementor-widget-heading\" data-id=\"e30dfd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Home \/<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc7ceec e-flex e-con-boxed e-con e-parent\" data-id=\"dc7ceec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38064e6 elementor-widget elementor-widget-heading\" data-id=\"38064e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nTechnical assistance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c76ac89 e-flex e-con-boxed e-con e-parent\" data-id=\"c76ac89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e365b9 elementor-widget elementor-widget-heading\" data-id=\"5e365b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions (FAQ)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1324290 elementor-widget elementor-widget-text-editor\" data-id=\"1324290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-3 text-center\"><div class=\"mb-1 text-base font-hairline text-gray-500\"><div class=\"mb-6 text-sm text-gray-600\"><div class=\"rich-content\"><p>Account, payment and technical issues<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-531a513 elementor-widget elementor-widget-n-accordion\" data-id=\"531a513\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8710\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8710\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I see the prices on the website? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M9.59997 18.6001L0.599977 9.6001L9.59998 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M0.599977 18.6001L9.59997 9.6001L0.599975 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8710\" class=\"elementor-element elementor-element-7a11099 e-con-full e-flex e-con e-child\" data-id=\"7a11099\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a97d96 elementor-widget elementor-widget-text-editor\" data-id=\"7a97d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-3 text-center\"><div class=\"mb-1 text-base font-hairline text-gray-500\"><div class=\"mb-6 text-sm text-gray-600\"><div class=\"rich-content\"><p><span style=\"font-weight: 400;\">At Premium Salon, we care about business relationships and protecting the interests of our beauty partners. For this reason, the prices of advanced equipment are not visible to casual visitors. To gain full access to prices, all you need to do is register for a free account in our shop. The process takes just a moment and immediately unlocks access to our full range.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8711\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8711\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What payment methods do you accept? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M9.59997 18.6001L0.599977 9.6001L9.59998 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M0.599977 18.6001L9.59997 9.6001L0.599975 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8711\" class=\"elementor-element elementor-element-cff30a5 e-con-full e-flex e-con e-child\" data-id=\"cff30a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-582a77f elementor-widget elementor-widget-text-editor\" data-id=\"582a77f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-3 text-center\"><div class=\"mb-1 text-base font-hairline text-gray-500\"><div class=\"mb-6 text-sm text-gray-600\"><div class=\"rich-content\"><p><span style=\"font-weight: 400;\">We provide convenient and fully secure forms of payment. All orders are paid in advance before shipment. We accept payments by fast internet transfers, credit cards (Visa, MasterCard) and traditional bank transfers directly to our account. We would also like to remind you that for companies, we offer extremely flexible financing options for investments in the form of leasing or instalments (via the LeaseLink and GRENKE platforms).<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8712\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8712\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If I place an order today, when can I expect the goods to be dispatched? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M9.59997 18.6001L0.599977 9.6001L9.59998 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M0.599977 18.6001L9.59997 9.6001L0.599975 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8712\" class=\"elementor-element elementor-element-bf223a4 e-con-full e-flex e-con e-child\" data-id=\"bf223a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c60dd1d elementor-widget elementor-widget-text-editor\" data-id=\"c60dd1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-3 text-center\"><div class=\"mb-1 text-base font-hairline text-gray-500\"><div class=\"mb-6 text-sm text-gray-600\"><div class=\"rich-content\"><p><span style=\"font-weight: 400;\">We respect your time, which is why we maintain an extensive stock at our headquarters in Wroc\u0142aw. Orders for off-the-shelf products are usually carefully assembled and forwarded to trusted courier companies within 24 to 48 hours of your payment being posted. For non-standard or bespoke equipment, our advisor will contact you promptly to arrange a personalised delivery schedule.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8713\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8713\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the security policy for payments on your website? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M9.59997 18.6001L0.599977 9.6001L9.59998 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M0.599977 18.6001L9.59997 9.6001L0.599975 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8713\" class=\"elementor-element elementor-element-f44a04e e-con-full e-flex e-con e-child\" data-id=\"f44a04e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1289a75 elementor-widget elementor-widget-text-editor\" data-id=\"1289a75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-3 text-center\"><div class=\"mb-1 text-base font-hairline text-gray-500\"><div class=\"mb-6 text-sm text-gray-600\"><div class=\"rich-content\"><p><span style=\"font-weight: 400;\">The security of your transactions is an absolute priority for us. When you make a purchase on the Premium Salon platform, all your financial and personal data is transmitted via a secure, encrypted connection (SSL certificate). We only work with reputable payment gateway operators, which guarantees the highest global standard of data protection.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8714\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8714\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Our prices, product availability and accuracy of information <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M9.59997 18.6001L0.599977 9.6001L9.59998 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"11\" height=\"20\" viewbox=\"0 0 11 20\" fill=\"none\"><path d=\"M0.599977 18.6001L9.59997 9.6001L0.599975 0.600097\" stroke=\"#1D1D1D\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8714\" class=\"elementor-element elementor-element-a1a72a4 e-con-full e-flex e-con e-child\" data-id=\"a1a72a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92ae0f3 elementor-widget elementor-widget-text-editor\" data-id=\"92ae0f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"mb-3 text-center\"><div class=\"mb-1 text-base font-hairline text-gray-500\"><div class=\"mb-6 text-sm text-gray-600\"><div class=\"rich-content\"><p><span style=\"font-weight: 400;\">As experts in our field, we make every effort to ensure that the descriptions, technical specifications and prices presented in our shop are always up-to-date and error-free at 100%. However, we stipulate that in the event of an unforeseen system error regarding the price or availability of a particular product, we have the right to withhold or cancel such an order. In rare situations of this kind, our advisor will immediately contact you to clarify the matter honestly and propose a satisfactory solution.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Strona g\u0142\u00f3wna \/ Pomoc techniczna Cz\u0119sto zadawane pytania (FAQ) Konto, p\u0142atno\u015bci i kwestie techniczne Jak mog\u0119 zobaczy\u0107 ceny na stronie? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-579","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/pages\/579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/comments?post=579"}],"version-history":[{"count":13,"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/pages\/579\/revisions"}],"predecessor-version":[{"id":3303,"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/pages\/579\/revisions\/3303"}],"wp:attachment":[{"href":"https:\/\/premiumsalon.pl\/en\/wp-json\/wp\/v2\/media?parent=579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}